Emplois

Nous recherchons des personnes passionnées par le luxe, motivées à faire la différence et

Êtes-vous intrépide face à un défi? Vous avez l'ambition et l'éthique de travail pour une carrière réussie dans le secteur du luxe ? Si c'est le cas, nous vous voulons dans notre équipe.

Opportunities

Demeures Client Advisor

Europe - Italy - PADOVA

(Temporary contract)

Investments&Diamonds

Graduate Trainee, Jewellery Designer

Northern-America - United States Of America - BEVERLY HILLS

Investments&DiamondsConcierge 

Lifestyle Manager

Europe - United Kingdom - London

Investments&DiamondsConcierge 

Lifestyle Assistant / Personal Concierge

Europe - France - Paris

Investments&DiamondsConcierge 

Luxury Client Advisor

Northern-America - United States Of America - New York - NY

Investments&DiamondsMining 

Engineer Mine Planning

South America - Brazil - Roraima

Demeures Client Advisor is responsible for providing our clients with exceptional service meeting their needs and expectations. Key Requirements : 4+ years of luxury property sales experience, preferably in a similar role or customer service environment;
Proven ability to drive and exceed individual and stored results;
Proven ability to build lasting relationships with customers and colleagues;
Excellent communication skills, both oral and written, and ability to handle multiple tasks simultaneously;
Strong organizational and follow-up skills are essential;
Accuracy and attention to detail required;
The candidate must be team-focused with a desire to collaborate effectively;
Ability to work in a dynamic and moving environment;
High flexibility and adaptability to different customers;
Ability to work flexible hours based on business needs, which includes nights, weekends and holidays,

We are looking for a creative, organized and proactive Graduate Trainee to join the California-based Jewelry Design team. Key Requirements : Provide support to the designers the developing the collections both creatively and technically. Produce designs and colour-ups in illustrator and Photoshop. Create technical drawings on Illustrator and produce detailed technical files in Indesign. Effective management of deadlines.

• Degree in a related discipline (Jewellery, product design)

• Previous experience in Jewellery design is a plus

• Detail oriented, a strong self-starter who takes initiative

• Good organizational skills with ability to prioritise workload to meet deadlines

• Exceptional technical knowledge

• Excellent computer skills (Photoshop, Illustrator and Indesign)

• Adaptable, fast and proactive, with a high level of attention to detail

• Excellent communication skills

• Strong portfolio demonstrating technical drawings (Illustrator), sketches and colour renderings (Photoshop)

We are looking for a Lifestyle Manager as part of our Concierge team.High flexibility and adaptability to different customers;
Ability to work flexible hours based on business needs, which includes nights, weekends and holidays.

• Experience in the Luxury market,Luxury retail experience

• Experience with people management

• Must be able to work independently and transparently, possessing the judgment to provide frequent, concise and cogent management updates

• Proficiency in multiple languages highly desirable

• Excellent interpersonal, written and verbal communication skills

• Highly organized with the ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines

Luxury Lifestyle Manager

A reservation at a renowned restaurant or simply a taxi reservation… Your role will be to fulfill the requests of our Premium members and establish a true relationship of trust with them.

• Manage customer relationship over the phone and take care of member occurrences;

• Anticipate our associates' wishes and go beyond their expectations;

• Identify how customers need to advise them and provide personalized recommendations within the stipulated timeframe.

You will be part of a demanding and dynamic team, concerned with offering its customers a service that meets the highest demands of the luxury sector.

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Key Requirements : 

• Excellent interpersonal relationship;

• Responsiveness, perseverance and empathy;

• Attention to detail and sense of service;

• Sense of organization and ability to manage multiple tasks simultaneously;

• Autonomy;

• Fluency in English and French (conversational)

• Get comfortable with your computer and office tools.

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At Investments&Diamonds Concierge, our employees have the opportunity to create memorable experiences for our clients, provide exceptional service and enjoy being part of a diverse dynamic team.

We are recruiting for an upcoming training class and ready to hire experienced call center agents to join our luxury fashion and retail team as CLIENT ADVISORS. Anticipated Shift After Completion of Training: 10:00 am – 7:00 pm or 12:00 pm – 9:00pm EST (including Saturday). This position will be required to work in our Miami office. Training may be conducted in-person and virtual.

As the CLIENT ADVISOR, you will be the voice of our customers, contribute to individual and team performance through phone, email, SMS, Chat and Digital channels. Our team anticipate and manage the inquiries from our Clients who seek luxury fashion and goods.

Key Requirements:

4+ years of special education experience, preferably in a similar role; Proven ability to drive and exceed individual and storage results;

Proven ability to build lasting relationships with customers and colleagues;

Excellent communication skills, both oral and written, and ability to handle multiple tasks simultaneously;

Strong organizational and follow-up skills are essential;

Accuracy and attention to detail required;

The candidate must be team-focused with a desire to collaborate effectively;

Ability to work in a dynamic and moving environment;

High flexibility and adaptability to different customers;

Ability to work flexible hours based on business needs, which includes nights, weekends and holidays.

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• Fluency in English 

• Receive and process customers’ requests on any contact channel available to customers, including phone, emails and live chats.

• Advising customers on product and service offers and their availability

• Place orders by phone and assist customers to place their orders online

• Absorb extensive information on our client’s brands’ history, product offerings, and communications/advertising programs and service processes

• Promote collaboration with team members, management, and sustain a respectful work environment.

• Adhere to company and client procedures and policies, including Dress Code, Attendance and Punctuality.

• Any other duties that’s needed to drive to the vision, fulfill our mission and abide by the values of this organization

• Experience in a Call Center/Contact Center/Customer Care environment

• Ability to communicate effectively with high-end clients both verbally and in writing

• Dependable, punctual and flexible to work nights and weekends

• Understand the value of quality and delivering KPIs

• Ability to multi-task

• Strong computer skills in Microsoft Office applications, email applications, Internet browsers and the ability to learn new applications quickly

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Engineer Mine Planning

• Be part of a group that is safety driven and values inclusion

• Access to industry-leading technical development programs

Key Requirements:

We are looking for a dynamic Mine Planning Engineer to produce and manage the site’s 3 weekly plans in Alastri Tactical Scheduler to a high standard with relevant optionality and flex.

We are an open, connected international team of technical specialists using some of the most exciting data and tools on the planet.  We have technical development programmes that are industry-leading and recognise the unique nature of your role. These provide opportunities to grow your career through a dedicated technical path while being rewarded for your unique skills.

Reporting to the Senior Mining Engineer and working in a challenging and exciting environment within Mine Technical Services you will deliver mine plans that align with long term strategy and clearly deliver value, address bottlenecks and convert opportunities across the value chain. You will have a strong focus on continuous improvement, be passionate about making sustainable improvements and be accountable for grade quality performance.

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It is essential that you have a good understanding of the end-to-end mining process and strong software skills with experience in Alastri products, Expac, Maptek or Vulcan is desirable.

We’re looking for someone who can positively influence the behaviours of those around them, and effectively collaborate with a diverse stakeholder group. You will have an ability to verbally present information to a wide variety of stakeholders and effectively sell the quarterly plan to the business.

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• Fluency in English 

• Previous experience with diamond and gold mining

• Previous experience in mineral prospecting

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